During this major transition to ICD-10, help/information is available through several resources, The CMS Coordination Center, a dedicated group of Medicare, Medicaid, billing, coding, and information technology systems experts drawn from across CMS. They have the full support of the entire CMS staff to address ICD-10 issues or problems quickly and completely:
- Your first line for help for claims questions is your Medicare Administrative Contractor; They’ll offer their regular customer service support and respond quickly;
- You can email the ICD-10 Coordination Center; and
- The ICD-10 Ombudsman, Dr. Bill Rogers, can be your impartial advocate.
Keep Up to Date on ICD-10